People perform at their best when they understand the ‘Why’s’ of work. Coaching is the key to unlocking that door!
Training your managers on how to coach is one of the best investments you can ever make. A coaching approach will change the relationships they have with their staff resulting in:
- Willing compliance to rules and standards
- Understanding the importance of good customer relations and service
- Walking the ‘extra mile’ for a customer
- Performing to the best of their ability
Learning outcomes
The knowledge and skills gained will empower managers to:
- Identify and address performance barriers in the workplace
- Manage absenteeism and sick leave abuse
- Manage under-performers
- More importantly, leverage even better performance from high-flyers
- Deal with minor misconduct firmly and constructively
- Resolve conflict in the workplace
- Provide career guidance and develop solid relationships with employees
- Create productive engaged work teams
Duration
3x two-day modules and homework
Approved programme
- Foundation for coaches wanting to be credentialed by COMENSA
- COMENSA Silver level programme
COMENSA is the only SAQA-recognised professional body for coaching and mentoring in South Africa.
We have partnered with Bruno Bruniquel Coaching who have been awarded COMENSA Training Provider Programme for this course.
Our team have worked with:
